- Question: What can I do if I forget the login number and password?
Answer: If you forget your login number and password, please send your name, school's name, class, class number and contact phone number to us on WhatsApp on 5295 6267. We will reply you as soon as possible.
- Question: What can we find in this website?
Answer: Our website covers reading comprehension, listening skills, vocabulary, grammar and many other areas. You can see detailed descriptions of each section by clicking the button "Download User’s Guide". If you have further questions concerning our content, please contact us on WhatsApp on 5295 6267.
- Question: Who should use this website?
Answer: The Creative English Scheme website is specially designed for children from primary one to six. It provides pupils with a fun and interesting way to learn English.
- Question: How can I subscribe to Creative English Scheme?
Answer: Please contact us on WhatsApp on 5295 6267, and we will contact you with further information.
- Question: When entering the game area, I get a message "You are not authorized to view this page".
Answer: It's because the security setting of your browser is too high, please refer to the "Authority Question" further down on this page.
- Question: I have already keyed in the proper username and password, but I still can't log in. Besides, I get a message saying "The page cannot be displayed"( 無法顯示網頁 ). Why?
Answer: Try to "Clear Temporary Internet Files". Generally, the problem can be solved by clearing the files (See the solution below on this page under the title "Clear Temporary Internet Files").